Frequently Asked Questions (FAQ)
General Information
What types of sex dolls do you offer?
We offer a wide range of sex dolls including silicone dolls, TPE (thermoplastic elastomer) dolls, customizable dolls, and more. Our dolls come in various sizes, shapes, and features to cater to different preferences.
Are the sex dolls safe to use?
Yes, our sex dolls are made from high-quality, body-safe materials such as medical-grade silicone and TPE. They are designed with safety and comfort in mind.
Ordering and Payment
How can I place an order?
You can place an order directly on our website. Simply browse our catalog, select your preferred doll, customize if applicable, and proceed to checkout.
What payment methods do you accept?
We accept various payment methods including credit/debit cards and Paypal. All transactions are secure and discreet.
Is my purchase discreet?
Yes, we prioritize your privacy. All orders are shipped in plain packaging with no indication of the contents or the sender.
Shipping and Delivery
Do you ship internationally?
No, we do not internationally. We only ship within the continental United States (Hawaii & Alaska have additional shipping charges).
How long does delivery take?
Delivery times vary based on the destination and the customization options chosen. Typically, it takes between 1 to 3 weeks for standard orders.
Will I be able to track my order?
Yes, once your order is shipped, you will receive a tracking number to monitor the status of your delivery.
Customer Support
How can I contact customer support?
You can reach our customer support team via email sftdolls@gmail.com or our Contact Us page. We are available to assist you with any questions or concerns you may have.
Do you offer any after-sales support?
Yes, we provide comprehensive after-sales support. If you have any issues or need assistance with your doll, our team is here to help.